telephone surveys should be your methodology choice when you require in-depth probing to produce well thought out responses to open-ended questions.
our research interviewers are college educated and have worked in a professional environment. this facilitates research interviewer training, comprehension, and consistency between surveys.
they are thoroughly trained on a project by project basis to probe survey participants for coherent responses that answer questions that will help you make intelligent business decisions.
very often in online and written (mail) surveys respondents are reluctant to drill down into their thinking process... our professionally trained telephone interviewers do just that.
we strive to model your ideal of customer service when speaking to your customers.
we have conducted telephone surveys worldwide in a variety of languages, including: arabic, chinese (mandarin), english, french, german, italian, japanese, korean, polish, russian, spanish, and turkish.
for assistance with your next telephone survey, contact:
rich koster @ 678.234.1758